Archive for the 'Company' Category

Cooling…the modern gaming necessity!

Friday, December 30th, 2005

“Although there were initial rumors of the power supply overheating, we can find no evidence to support this claim other than the repeated story of “holding the power supply up by a string.” It’s either the CPU or the GPU’s fault.” -firingsquad.com

Introducing Tiki-man, the resident gamer

Friday, October 28th, 2005

I wanted to make a formal introduction to our new resident gamer at Sewell Direct. Feel free to post questions about gaming hardware on this blog and Tiki-Man, the legendary gamer who actually has an Alienware license plate holder on his car, will be happy to help you out.
Also keep your eye out for a [...]

AOL Email Update

Wednesday, September 28th, 2005

AOL has added our company to their whitelist. This means that we shouldnt have any more problems with sending emails to AOL users. If you find that you are not receiving emails from us, even though you have requested to, then let us know. You can contact our customer support at 1.800.709.1345.

Support and AOL Email

Friday, September 23rd, 2005

We have recently changed the IP address of our mail server. The only major problem we have been experiencing is that our customers with AOL addresses are not receiving any of our emails. If you are placing an order with us, or need any technical support, and you are an aol customer, then please either [...]

Problems emailing Sewell Direct

Friday, September 9th, 2005

Update: Everything is up and working fine now. If you tried to send us an email on Friday and you have not heard back from us, please send an email to support@sewelldirect.com. We will get back to you as soon as possible. We apologize for the inconvenience.
I just wanted to drop a quick post and [...]

Adapter Vs Converter

Friday, August 26th, 2005

We had a customer who was confused about a product described as a “Converter” when he understood it as an “Adapter” (we have since changed the product description) but to try to avoid further confusion, maybe it’s worth discussing the semantics of the two.
For some people the connotation is that converters are [...]

The Sewell Direct Tech Blog

Monday, July 18th, 2005

The Sewell Direct Tech Blog is another way that we are trying to improve the customer experience with Sewell. Buying connectivity products can be confusing, so we have put together a team of engineers ready and willing to field tech support questions in this open forum. Also, we will offer tech tips and updates to [...]